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IT Business Support Manager – Corporate Systems

Employment Type:
Full-Time Salary Exempt

Job Title:
IT Business Support Manager – Corporate Systems

​Company Name:
New Enterprise Stone & Lime Co. Inc.  

​Industry Type:
Construction  

​Location of Position:
New Enterprise, PA
 
Description:
Technology evangelist: Someone who can partner with key business users to select systems and technology to support their strategic business objectives. Additionally, this individual will communicate the business value of implementing new systems or updating the existing ones for the current workforce while preparing for a future workforce that is more technology enabled.
Staff development: A manager that values the ongoing professional development of their team members. This individual will have a love of learning and coach their team to adopt and internalize best practices, continuous improvement, introspection, and personal growth.
Process knowledge / focus: This role requires someone with a strong process and consulting background. While the successful candidate will be expected to learn the subject matter and current systems in use by the business units they support, the greater need is for someone that can create a team of internal consultants. The focus of the BA function is leading a process of discovery, analysis, and definition for projects to improve the operational capabilities of the company.
Location and Schedule: This position is assigned to the NESL Corporate office located in New Enterprise, PA. The leader that fills this role will be expected to work in the office 3-4 days per week. Travel to other area offices to learn and understand business processes or provide training and system go-live support may be required from time to time.

Job Requirements:
MINIMUM REQUIRED: Bachelor’s degree in Business, IT, or related field.  2 years of experience leading teams.  Experience may be considered in lieu of degree.
  • Demonstrated experience as a business analyst, quality assurance analyst, product manager, or similar.
  • Demonstrated experience as a team leader or first line supervisor.
  • Demonstrated experience working as a member of a cross functional project team.
  • Knowledge of KPI development, process definition, process measurement, and process improvement.
  • Strong organizational and communications skills.
  • Love of learning with strong problem solving and critical thinking skills.
  • System modeling, data modeling, report writing tools, and SQL knowledge a plus.
  • JD Edwards knowledge a plus.
 
 
Essential Functions:
  • Portfolio / Project Management
    • Work with the business organization to create and maintain a portfolio of IT projects prioritized in the corporate strategic roadmap.
    • Represent the needs/priorities of the business organization in IT/technology discussions.
    • Coordinating and communicating with internal and external resources throughout the lifecycle of a project to ensure business support for the effort (executives, business users/clients, system users, IT staff, and third-party vendors).
    • Develop plans to implement and/or support new product/service releases and ensure they are managed according to the NESL SDLC Policy and Procedure.
    • Serve as the owner of third-party relationships for external vendors/partners.
    • Resolve escalated customer and vendor issues.
  • Business Analysis / Quality Assurance
    • Develop and demonstrate an understanding of customer and business needs
    • Perform business process modeling, process engineering.
    • Perform cost-benefit, ROI and other types of analysis on roadmap projects to evaluate potential solutions and implementation methods.
    • Create and maintain business and functional requirements.
    • Produce wireframes and flow diagrams to describe user / system interactions.
    • Construct test strategies/plans/scripts to validate and verify project deliverables and system upgrades.
    • Create end user documentation and deliver training as needed.
    • Develop and maintain knowledge of industry trends and best practices.
  • Team Development
    • Train, coach, and mentor Business Analysts to ensure they are effectively supporting their areas of responsibility.
    • Create professional development plans to grow technical and subject matter expertise within the team.
    • Develop and maintain tools, processes, and standards to increase productivity and ensure quality.
    • Instill corporate values in team members; maintain a high level of team morale.
  • Other
    • Participate in budgeting for Corporate Systems.
    • Travel on a limited basis.
    • Perform other related duties as assigned and required.


​How to Apply for Position:
www.NESL.COM/Careers

12/28/2022








​
Copyrighted Blair County Chamber of Commerce.  All Rights Reserved.
3900 Industrial Park Drive, Suite 12  | Altoona, PA 16602
Phone: (814) 943-8151 | chamber@blairchamber.com
Picture
  • Home
  • About
    • Chamber Q & A
    • Chamber Staff
    • Board of Directors
    • Buy Here. Thrive Here.
    • Chamber Committees
    • Chamber Foundation
    • News
    • Publications >
      • NETworks Digital News
      • Newsletter Subscription
      • Business Insight
      • Blog
    • Community Partners
    • Visitor/Relocation Information
    • Policies
    • Contact
  • Chamber Membership
    • Sponsorships
    • Members Benefits
    • Member Directory
    • Chamber Unity Fund
    • Membership Application
    • Members Only
  • Events Calendar
  • Special Offers
    • Power Card
    • Small Business Advertising Opportunities
  • Events & Programs
    • Annual Meeting
    • BASICS
    • Breakfast Club
    • Business After Hours
    • Business Before Hours
    • Business Excellence Dinner
    • Chamber Golf Classic
    • Committee of Non-Profit Businesses >
      • Essential Tips for Building a Nonprofit Organization
    • Farm-City
    • Hall of Fame
    • Healthy Workplace
    • Home Garden & Healthy Living Show
    • Leadership Blair County Adult >
      • Class Projects
    • LBC Adult Alumni
    • Leadership Blair County Youth
    • Public Policy Committee
    • Regional Programs
    • Safety Programming
    • Sustainable Blair County
    • WE-LEaD
    • Young Entrepreneurs Academy
    • Young Professionals of Blair County
    • Community Calendar
  • Chamber Trips
  • Job Board
    • Pre-K Counts Family Child Advocate
    • Executive Director
    • IT Business Support Manager – Corporate Systems
    • Insurance Customer Service Representative
    • Receptionist – Insurance Agency
    • Office Manager
    • Warehouse Attendant
    • Deposit Operations Supervisor
    • Information Technology (IT) Assistant
    • Project Coordinator/Lead Installer
    • Health Insurance Producer Sales
    • Insurance Customer Service Representative
    • Chief Financial Officer
    • Development Coordinator
    • Accountant
    • Director of Development
    • Purchasing & Inventory Control Assistant Manager
    • Career Planner
    • Youth Career Planner
    • Estate Assistant
    • Lawn Service Technician
    • Carpentry/Construction Teacher (School year-9 month position)
    • HVAC Instructor
    • Production Positions
    • New Products Research/Development/Design Engineer
    • Manufacturing Project Engineer
    • Heavy Equipment Operator & Truck Driver
    • Service Technician/Installer
    • General Construction Laborer
    • Deposit Operations Representative
    • Customer Service Representative
    • Loan Closing/Escrow Specialist
    • Loan Processing Representative
    • Licensed or Mental Health Level Therapists
    • Information Technology Director
    • Hardware Store Sales Associate
    • Auto Parts Sales Associate
    • Laborer/CDL Driver
    • Bookkeeper
    • School Psychologist
    • ​Customer Service Representative (Bank Teller)
    • ​Customer Service Representative (Bank Teller)
    • Plumbing, HVAC, Electrical & Appliance Repair Tech
    • Escape Room Game Master
    • Judicial Secretary
    • Tipstaff
    • Courtroom Tipstaff
    • Teacher Assistant
    • Facility Assistant
    • Bus Driver
    • Director
    • Production Packers (2nd Shift)
    • Business Services Coordinator
    • Career Planner (Youth Programs)
    • Customer Service Representative (Bank Teller)
    • Certified Peer Specialists
    • Practical Nursing Instructor
    • Elementary (Kindergarten) Instructor
    • Appliance Repair Technician
    • Physical Therapist
    • General Laborer
    • Mechanic - Electrical
    • Software Technology Positions
    • Implementation Lead
    • Business Analyst/Scrum Master
    • Medical Technician
    • Structural/Architectural Engineer
    • Office Specialist
    • Production Packer
    • Certified Occupation Therapy Assistant (COTA)
    • Ticket Agent
    • Wastewater Engineer
    • VP of Programming and Membership Education
    • Construction Laborer